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Payments

Amounts due under the terms of the contract are paid via electronic payment to the store account or directly to the service provider's account.

For some products/services, the service provider may require advance payment and/or payment during the travel experience.
If we arrange your payment, we (or, in some cases, our affiliate in the country of origin) will be responsible for processing payments and ensuring the completion of your transaction with our service provider. In this case, the amount you pay constitutes final settlement of the "amount due and payable."
If the service provider charges you, it is usually done in person at the start of your travel experience, but it can also (for example) be deducted from your credit card at the time of booking or paid upon check-out from your accommodation. This depends on the service provider's prepayment policy as notified during the booking process.
If the service provider requires advance payment, the payment may be collected or authorized in advance when making the booking and may be non-refundable. Therefore, before making a booking, please review the service provider's prepayment policy (available during the booking process), which we have no influence or responsibility over.
If you are aware of or suspect any fraud or unauthorized use of your payment method, please contact your payment provider, who may cover any charges incurred, sometimes less than the "additional" amount.
If the currency displayed on the platform is different from the service provider's currency, it may:
- We display prices in your local currency.
- We provide you with the option to pay in your local currency.
- You will see our currency exchange rate during the payment process, in the booking details of your account, or (if you don't have one) in the email we send you. If we charge you for any of these services, the fees will be expressed as a percentage above the European Central Bank rates. Your card issuer may charge you foreign transaction fees.
We will store your payment method details for future transactions with your consent.

Payments

Amounts due under the terms of the contract are paid via electronic payment to the store account or directly to the service provider's account.

For some products/services, the service provider may require advance payment and/or payment during the travel experience.
If we arrange your payment, we (or, in some cases, our affiliate in the country of origin) will be responsible for processing payments and ensuring the completion of your transaction with our service provider. In this case, the amount you pay constitutes final settlement of the "amount due and payable."
If the service provider charges you, it is usually done in person at the start of your travel experience, but it can also (for example) be deducted from your credit card at the time of booking or paid upon check-out from your accommodation. This depends on the service provider's prepayment policy as notified during the booking process.
If the service provider requires advance payment, the payment may be collected or authorized in advance when making the booking and may be non-refundable. Therefore, before making a booking, please review the service provider's prepayment policy (available during the booking process), which we have no influence or responsibility over.
If you are aware of or suspect any fraud or unauthorized use of your payment method, please contact your payment provider, who may cover any charges incurred, sometimes less than the "additional" amount.
If the currency displayed on the platform is different from the service provider's currency, it may:
- We display prices in your local currency.
- We provide you with the option to pay in your local currency.
- You will see our currency exchange rate during the payment process, in the booking details of your account, or (if you don't have one) in the email we send you. If we charge you for any of these services, the fees will be expressed as a percentage above the European Central Bank rates. Your card issuer may charge you foreign transaction fees.
We will store your payment method details for future transactions with your consent.